Waterville, Maine

Honest computer repair without the hassle.

Fast turnaround, fair pricing, and quality workmanship. Your local solution for computer repairs, upgrades, and technology support.

You talk to me

No phone trees. No ticket numbers. Call, text, or email — I answer.

Fair pricing

Clear estimates before the work starts. Small fixes stay small.

Straight talk

If your twelve-year-old laptop isn't worth fixing, I'll tell you. I'd rather lose the sale than waste your money.

I come to you

Pickup, delivery, remote support. Evening and weekend appointments available.

Service area: Augusta, Waterville, Hallowell, Gardiner, Winthrop, Manchester, Chelsea remote support anywhere in Maine

Eight services. One person.

Repair, upgrade, install, network, fix. Whatever you need, you talk to me directly.

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Repairs & upgrades

Hardware repairs, RAM, SSDs, and component replacement for PCs and Macs.

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Virus & malware removal

Complete cleanup. Real protection. No subscription scams.

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Custom PC builds

Gaming rigs, workstations, and home offices built to your spec and budget.

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Linux migration

Escape Windows 11. Honest guidance on what will and won't work for you.

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Wireless networking

WiFi setup, dead-zone elimination, network security, router configuration.

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Cleanup & optimization

Hardware cleaning, Windows de-bloating, and a system that actually feels new again.

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Remote support

Quick fixes from anywhere via secure remote connection.

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Cord cutting

Apple TV, Roku, streaming services — set up and explained.

Remote Support

Need help now?
I use TeamViewer.

TeamViewer QuickSupport is a free download that allows me to securely connect to your computer for troubleshooting and repairs. Download it, open the application, then provide me with the ID and password displayed on your screen. You remain in full control of the session and can end it at any time.

Getting Started

Three easy steps

  1. Click the download button above.
  2. Open TeamViewer QuickSupport.
  3. Call me and provide the ID and password displayed.
TeamViewer uses encrypted connections for secure remote support. You are always in control and can end the session whenever you choose.

Pricing.

No mystery fees. No $200 diagnostic that takes five minutes.

Diagnostics

$35

Waived if you proceed with repair

Virus / malware removal

$60–80

Complete cleanup and protection

OS reinstall

$75–95

Windows or macOS fresh install · +$40–60 for data backup

Linux setup

$100–120

Full install, apps, data transfer

Dual boot setup

$120–150

Keep Windows, add Linux

RAM / SSD upgrade

$40–50

Labor only · 50% off with OS install

Cleanup & optimize

$60–80

De-bloat, remove junk, speed up

WiFi network setup

$75–100

Router, security, no more dead zones

Custom PC build

$100–150

Labor only, parts extra

Remote support

$60/hr

Quick fixes from $25

Pickup & delivery

Free in Waterville, Augusta, Hallowell, Gardiner, Winthrop.
$15–25 for surrounding towns.

Turnaround

Most repairs in 24–48 hours. Same-day and emergency service available — just ask.

Payment

Cash preferred. Zelle and PayPal also accepted.

Reviews.

From the neighborhood.

"

He returned my call within 15 minutes, immediately dialed into my computer, and corrected all the issues remotely. Easy to understand, a pleasure to deal with, and reasonable.

Dina M. · Hallowell
"

My daughter and I had two old Macs that were very slow. Jon fixed both for a very reasonable price. He is great at explaining how things work.

Pat V. · Winthrop
"

Our internet provider sent five techs in six months and couldn't get it right. Jon got on the phone with them, fixed the problem, and got me a refund.

Michael T. · Gardiner
"

He's my go-to for all my computer work. He even cleared a self-replicating virus off my desktop. I've used his help for over seven years.

Anna Z. · Augusta
"

Jon fixed my computer that hadn't been working properly for over a year — the big-box store couldn't fix it. He had it running in fifteen minutes and gave me good advice on browsers and security.

Kim C. · Manchester
"

I really debated whether it was worth waiting and spending to get it repaired. The total cost was well below what I might spend just for a consultation. I would recommend him to anyone.

Charlotte B. · Chelsea
"

My son's laptop crashed while he was home visiting from California. Jon repaired it and saved all his data and photographs, all within twenty-four hours for a fair and reasonable price.

Laurie S. · Augusta
"

Jon is terrific. Fixed two laptops for me. Reasonable cost, quick turnaround, and super knowledgeable. If you need computer repair, call him.

Cindy G. · Hallowell

Let's fix your computer.

Serving Augusta, Waterville, Hallowell, Gardiner, Winthrop, Manchester, Chelsea, and the surrounding area — plus remote support anywhere in Maine.